Shipping policy

At GSACKSEXPRESS, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below to understand how we handle shipping, delivery times, and related services.

1. Shipping Locations

We currently ship to:

  • Canada (nationwide)

  • United States

  • Selected international destinations (check availability at checkout)

If your country is not available at checkout, please contact us at info@gsackexpress.com.

2. Processing Time

  • Orders are processed within 1–3 business days (Monday to Friday).

  • Orders placed on weekends or holidays will be processed on the next business day.

Note: During high-demand periods (sales, holidays), processing times may be slightly longer.

3. Shipping Time & Rates

  • Delivery Time: All orders are shipped and delivered within 9 to 14 business days.

  • Shipping Cost: FREE shipping is available on all orders, no minimum purchase required.

  • Taxes & Duties: Applicable sales taxes are included at checkout where required by law. For international orders, any customs duties or import taxes (if applicable) are the responsibility of the customer.

4. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided or by logging into your account.

5. Delays and Lost Packages

We are not responsible for shipping delays caused by:

  • Customs clearance

  • Incorrect shipping information provided by the customer

  • Weather conditions or carrier issues

If your order is significantly delayed or lost, please contact us at info@gsackexpress.com and we will do our best to help resolve the issue.

6. Customs, Duties & Taxes

International orders may be subject to import taxes, duties, and fees. These charges are not included in the shipping fee and are the buyer’s responsibility. Please check with your local customs office for more information.

7. Change of Shipping Address

To request a change to your shipping address, contact us immediately at info@gsackexpress.com. We cannot guarantee address changes after an order has been processed or shipped.

8. Questions?

If you have any questions regarding our shipping policy, please contact us at:

📧 Email: info@gsackexpress.com